Information We Collect

Depending on your interaction with our store, this may include names, email addresses, phone numbers, billing and shipping addresses; product and purchase details; order, shipment, refund and return records; account information if accounts are available; and messages sent to customer care.

Technical information may include IP address, device type, operating system, browser, cookie identifiers, referring pages, on-site interactions, and approximate location derived from technical data. Payment providers handle card and payment information necessary for checkout; Kivarof™ does not independently store complete payment card numbers on its own servers.

How We Collect Information

We receive information from you at checkout or when you contact us; automatically through functional website technologies and, where enabled, analytics or advertising tools; and from Shopify, payment providers, delivery partners, fulfillment providers, or service providers assisting with an authorized service.

How We Use Information

We use data to accept and fulfill orders, send receipts and delivery notices, provide tracking, resolve delivery problems, respond to support questions, process returns and refunds, verify payments, prevent fraud, operate and improve our store, analyze performance, and satisfy tax, recordkeeping, and legal requirements.

Where allowed by applicable law and your privacy choices, we may also use relevant data for advertising measurement, attribution, and interest-based advertising.

Cookies, Pixels & Related Technologies

Cookies and similar technologies help operate the cart and checkout, maintain account sessions and security, remember preferences, and understand site performance. Advertising and measurement tags may be used when enabled for our website.

Where applicable law requires consent for non-essential cookies or advertising-related tools, choices provided through the website must be honored. You can also manage certain cookie preferences through browser settings; disabling essential cookies may affect checkout.

Advertising, AppLovin & Measurement

Kivarof™ may use advertising, attribution, or measurement services, including AppLovin, where integrated with our store. When active, these services may receive technical identifiers, IP address, advertisement interactions, page views, product views, add-to-cart events, checkout events, and purchase or conversion information for legitimate advertising, analytics, and attribution purposes.

Where required, advertising-related data processing is subject to consent or opt-out requirements. We do not intentionally send full payment card details or sensitive health, government identification, or financial account credentials through advertising events. For information about AppLovin, visit AppLovin Privacy Information.

When Information Is Disclosed

We disclose information only as appropriate for store operations, such as to Shopify, payment processors, shipping carriers, fulfillment partners, customer support providers, technical vendors, analytics and marketing partners where lawfully engaged, professional advisers, and legally authorized recipients.

We do not rent our customer contact list to unrelated parties for their independent mailing lists. Depending on applicable privacy law, certain advertising disclosures can be classified as “sale,” “sharing,” or targeted advertising. We provide the applicable choices described below.

Advertising Choices & Opt-Out Rights

Where the law gives you an opt-out right regarding sale, sharing, or targeted advertising, you can request that right by emailing service@kivarof.com with the subject “Privacy Request.” If a website privacy or cookie preferences control is available, you may use it to express an applicable choice.

We honor legally required opt-out signals and consent choices where they apply to the store and the technologies in use.

Shopify & Payment Providers

Our online store operates on Shopify. Shopify and authorized payment service providers process information as needed to provide checkout, order management, security, and payment services, subject to their own applicable privacy practices and contractual safeguards.

Data Retention

We retain records for periods reasonably necessary to provide services, handle orders, support returns, fulfill tax and accounting requirements, investigate fraud, resolve disputes, or meet legal obligations. Where retention is no longer required, personal data is deleted, anonymized, or otherwise handled in accordance with applicable law.

Your Privacy Rights

Depending on applicable law and your residence, you may have rights to access, correct, delete, or receive a copy of personal information, withdraw consent, opt out of certain advertising-related processing, or appeal certain decisions. Legal exceptions and reasonable verification requirements may apply.

To exercise an applicable privacy right, please contact service@kivarof.com with the subject “Privacy Request.” We may request only the information reasonably needed to verify and process your request.

Privacy Requests & Authorized Agents

Requests may be submitted through service@kivarof.com. If permitted by law, a verified authorized agent may act for you. To protect customers, we may confirm identity or an agent’s authorization before disclosing or changing personal data. Do not send card security codes, online banking passwords, or other sensitive account credentials by email.

Transactional & Marketing Communications

We send service-related messages, including order acknowledgments, tracking information, payment updates, returns, refunds, and customer support responses. If you separately receive optional promotional emails, you may unsubscribe using the link in those messages or contact us. Opting out of promotions does not stop necessary order-related communication.

Security Safeguards

We use reasonable technical, administrative, and organizational safeguards to protect customer information and restrict access to people and providers who require it for authorized purposes. No internet system is completely risk-free, so customers should also protect their account credentials.

Data Minimization & Sensitive Information

We seek to limit data handling to information appropriate for the purpose. Please do not include health information, complete financial credentials, government identifiers, or other highly sensitive information in product reviews or ordinary support emails. Such information is not required to buy decorative curtain tiebacks.

Children’s Privacy

Kivarof™ sells general home décor accessories; this website is not directed to children. We do not knowingly collect personal information from children in violation of applicable law. Contact us if you believe a child has provided information that needs to be reviewed.

International Processing

Because our operator is based in China and service providers may operate internationally, information may be transferred, accessed, or processed outside the country in which you live. Where required, such processing is subject to applicable legal requirements and safeguards.

Third-Party Services & Links

Our website may include Shopify services and links to payment providers, delivery partners, or other third parties. Information collected directly by those organizations is subject to their own notices and terms.

Changes to This Policy

We may update this Privacy Policy as business practices, website functionality, service providers, or legal requirements change. Updated terms will be posted here with a revised date, and additional notice will be provided when required.